Internship – Food & Beverage – Centro Al Manhal

We are currently seeking for passionate and dynamic Interns who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
Rotana is committed to nurturing careers. Since its foundation it has offered the opportunity to many students of reputed schools and universities to accomplish their industrial training in one of our properties. The duration of your internship will be minimum 3 months and can last up to 6 months. Our training programmes are comprehensive and support the vision of the company, whilst also being specifically tailored to the development needs of the individual trainee. As an Intern with Rotana you will benefit out of the following:
• Complete a successful training period and gain exposure in a professional work environment

• Contribute towards continuous improvement in customer service standards

• Attend the ‘Hotel Life Program’ and ‘I’m Rotana’ and other programmes relevant to the position and as required

• Complete Project Assignment and meet regularly on a monthly basis with the Employee Development Department

Food & Beverage – Bartender – Erbil Rotana

We are currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.
As a Bartender you are responsible to provide the highest level of hospitality when preparing and providing beverages and your role will include key responsibilities such as:
•Perform all necessary tasks to service beverages according to the standard of performance manual of the hotel

•Achieve total guest satisfaction and organizational profitability through effective utilization of all resources

•Delight the guest by offering trend setting and innovative products and services and contribute to sales activities and assist in maximizing revenue

•Set up the bar and prepare all mise-en-place for service

•Clean the bar and all equipment to the required standards and maintain this cleanliness throughout service

•Extend prompt services to all guests and treat guests and colleagues in a polite and courteous manner.

Food & Beverage – Assistant Room Service Manager – Oryx Rotana

We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.
As an Assistant Room Service Manager you are responsible to achieve the optimum level of guest satisfaction and departmental profitability in an atmosphere of teamwork and high team morale, whereby your role will include key responsibilities such as:
•Supervise service activities in the Room Service aiming for highest possible customer satisfaction and relieve the Room Service Manager during his / her absence

•Work in close co-operation with Kitchen, Stewarding, Cashiers as well as other key service departments

•Work towards the successful 24hrs operation and ensure that telephones are always attended

•Maintain a professional and friendly relationship with in-house guest ensuring proper and prompt service to their rooms

•Supervise the daily operation under standards fixed by Hotel Management and Room Service Manager

•Define training needs and propose training programs in co-relation with Room Service Manager and continuously train subordinates to achieve highest level of professionalism

•Ensure correct handling of equipment to minimize breakages and losses.

Food & Beverage – Captain – Sharjah Rotana

We are currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward. As a Captain you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as: •Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel •Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests •Practice good customer relations and attend to customer complaints and queries satisfactorily •Ensure the Outlet is set-up for service and supervise for a smooth operation •Direct and supervise the service team to ensure that all duties are performed as per standards •Ensure that all employees have received adequate training to perform their duties •Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available •Ensure minimum wastage, breakage and spoilage •Actively use up selling techniques bye exceeding guest expectations and to increase revenue.

Food & Beverage – Room Service Order Taker – The Boulevard Arjaan by Rotana

We are currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward. As a Room Service Order Taker you are responsible to co-ordinate all service requirements addressed to Room Service and ensure their immediate action, aiming for the highest possible guest satisfaction. The role will include key responsibilities such as: •Perform tasks as per instructions from the immediate supervisor and as per duty schedule •Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly •Know all menus and on going promotions in the outlet by heart and gives recommendations to guests upon request •Ensure proper appearance and grooming while on duty •Answer the Room Service telephones, if and when required •Make himself / herself familiar with all relevant issues concerning the Room Service •Report cleanliness and maintenance issues to the immediate supervisor •Attend regular training session in line with the departmental SOP’s i.e. guest care, product knowledge, grooming standards, telephone manners etc •Flexible to work in other areas when required by the immediate supervisor •Familiar with the company’s internal policies and safety procedures and carries out other related tasks entrusted by the Room Service Manager from time to time.

Internship – Food & Beverage – Media Rotana

We are currently seeking for passionate and dynamic Interns who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. Rotana is committed to nurturing careers. Since its foundation it has offered the opportunity to many students of reputed schools and universities to accomplish their industrial training in one of our properties. The duration of your internship will be minimum 3 months and can last up to 6 months. Our training programmes are comprehensive and support the vision of the company, whilst also being specifically tailored to the development needs of the individual trainee. As an Intern with Rotana you will benefit out of the following: • Complete a successful training period and gain exposure in a professional work environment • Contribute towards continuous improvement in customer service standards • Attend the ‘Hotel Life Program’ and ‘I’m Rotana’ and other programmes relevant to the position and as required • Complete Project Assignment and meet regularly on a monthly basis with the Employee Development Department